The locking pin on the MCTS has bent or broken. How can I avoid this problem in the future?

SOLUTION: When rotating the TTU-205 or FLMTS unit on the MCTS, be sure to keep on hand on the pump assembly. The pump assembly is more weighted and if the unit slips and is allowed to swing could potentially bend the locking pin. Contact TestVonics if the locking pin has been bent.

When using ECC IEEE-488 Software with the PPCM, the software cannot establish a data link with the PPCM. What can I do to correct this?

SOLUTION: This is typically seen when the drivers for the USB IEEE-488 GPIB Adapter have not installed properly or have not been installed at all. TestVonics recommends using on the USB-B USB GPIB Adapter or PCI Card. TestVonics has recorded several problems when using the USB-A USB cable and does not recommend using this adapter. If you are using a USB-B Adapter and are still having a problem connections, please follow these instructions to install or re-install the National Instruments driver software. PLEASE UNINSTALL any National Instruments software in the Control Panel prior to proceeding with these instructions.

In order to download files from National Instruments, you will first need to register. Registering is free and will allow you to log in and download the required files.Click on here to register through Nation Instruments website. One you are registered and logged in, download the NI-VISA 3.0.1 from National Instruments.

After the file is downloaded, run the setup and follow the installation instructions on the screen. A reboot may be necessary after installation.

One you are registered and logged in, download the NI-VISA 3.0.1 from National Instruments. After the file is downloaded, run the setup and follow the installation instructions on the screen. A reboot may be necessary after installation.

Secondly, download the latest National Instruments NI-488.2 GPIB USB-B driver. Click here to download. After the file is downloaded, run the setup and follow the installation instructions on the screen. A reboot may be necessary after installation.

After both of these programs are installed, plug in the NI GPIB USB-B into a free USB port. You should see the following screen appear once you have plugged in this device. Follow the prompts, selecting "No, not this time' on the first window and 'Install the software automatically' on the second window. Windows will then install the correct drivers for the device and allow it to function properly.

The Getting Started Wizard which allows you to verify that your hardware is working correctly. Click on 'Verify your hardware and software installation' and the system will check to see that the runtime and drivers were installed properly.

If the USB-B GPIB hardware is working correctly and all three check marks appear you can try the IEEE-488 within ECC. Open a new session of ECC and connect the IEEE-488 end to King 3682 or PPCM. Then test the communication.

We have found that in most cases, the National Instruments GPIB drivers or VISA software files need to be reinstalled to work correctly. Download the following files and follow the instructions below. This will generall correct any problems that you might be seeing. We have also found several instances where using the NI GPIB USB-A (black) adapter has caused conflicts. Therefore, TestVonics recommends using only the USB-B (blue) adapter.

In order to download files from National Instruments, you will first need to register. Registering is free and will allow you to log in and download the required files. Click on the link to register:

Click here to go to the National Instruments Registration

One you are logged in, download and install the NI-VISA 3.0.1. first.
Click here to download this file.

Secondly, download and install or re-install the NI driver:
Click here to download this file.

After the driver is installed it will run the Getting Started Wizard which will verify your hardware is working correctly. Follow the instructions and on the screen. If the USB-B GPIB hardware is working correctly, open a new session of ECC and connect the IEEE-488 end to the device. Then test the communication.